Contact Information
Phone: +44 7393062604
Email: order@mediiver.com
1. Shipping Methods
We use USPS (United States Postal Service) to deliver orders safely and efficiently within the UK. All shipments are tracked and insured to ensure timely delivery.
2. Delivery Locations
- We currently deliver only within the UK.
- Orders cannot be shipped to PO Boxes or international addresses at this time.
3. Processing Time
- Orders are processed after payment and prescription verification.
- Most orders are processed within 1–2 business days.
4. Delivery Timeframe
- Standard delivery via USPS typically takes 5–10 business days within the UK.
- Delivery times may vary depending on your location and prescription verification.
5. Shipping Costs
- Shipping costs are calculated at checkout based on the weight of the package and delivery location.
- Any customs or additional fees are not applicable within the UK.
6. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can track your package on the USPS tracking website.
7. Damaged or Lost Shipments
- Mediiver.com is responsible for ensuring safe delivery.
- If your order is lost or damaged during shipping, contact us immediately at order@mediiver.com or +44 7393062604.
- We will assist you with a replacement or refund according to our Return and Refund Policies.
8. Contact Us
For questions regarding shipping, delivery times, or tracking:
Phone: +44 7393062604
Email: order@mediiver.com